tag:24sevenoffice.statuspage.io,2005:/history24SevenOffice Status - Incident History2024-03-29T06:22:57+01:0024SevenOfficetag:24sevenoffice.statuspage.io,2005:Incident/202424682024-03-17T05:00:56+01:002024-03-17T05:00:56+01:00Monthly Server Maintenance<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>23:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>12:00</var> CET</small><br><strong>Scheduled</strong> - The system can be unavailable in this period.</p>tag:24sevenoffice.statuspage.io,2005:Incident/202258152024-03-13T07:51:21+01:002024-03-13T07:51:21+01:00AI Assistant is currently unavailable<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>07:51</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>17:03</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:08</var> CET</small><br><strong>Investigating</strong> - We are working to identify and resolve the issue.</p>tag:24sevenoffice.statuspage.io,2005:Incident/201646392024-03-05T16:00:00+01:002024-03-06T07:46:28+01:00Validering i MVA rapport feiler for enkelte<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:00</var> CET</small><br><strong>Resolved</strong> - Saken er løst.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:18</var> CET</small><br><strong>Monitoring</strong> - Sync skal være operativ igjen nå, vi overvåker videre.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:20</var> CET</small><br><strong>Update</strong> - Vi har identifisert en utfordring med login mot idporten, løst denne, og feilsøker nå problemer med sync.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>10:17</var> CET</small><br><strong>Investigating</strong> - Vi jobber med å identifisere problemet.</p>tag:24sevenoffice.statuspage.io,2005:Incident/200791512024-02-27T10:09:53+01:002024-02-27T10:09:53+01:00Issue with attachments in invoicing<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>10:09</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>15:32</var> CET</small><br><strong>Investigating</strong> - Some users may experience issues with invoicing orders with attachments. We are working on resolving this issue.</p>tag:24sevenoffice.statuspage.io,2005:Incident/200767422024-02-26T13:03:38+01:002024-02-26T13:03:38+01:00Issue with attachments in invoicing<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>13:03</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>10:44</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>09:53</var> CET</small><br><strong>Investigating</strong> - Some users may experience issues with invoicing orders with attachments. We are working on resolving this issue.</p>tag:24sevenoffice.statuspage.io,2005:Incident/199740692024-02-23T00:00:57+01:002024-02-23T00:00:57+01:00Planned network maintenance<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>00:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>21:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>11:58</var> CET</small><br><strong>Scheduled</strong> - Our provider will be undergoing network maintenance. Some short service disruptions is to be expected.</p>tag:24sevenoffice.statuspage.io,2005:Incident/200141722024-02-21T05:00:57+01:002024-02-21T05:00:57+01:00Maintenance in new voucher module<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>23:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>18:25</var> CET</small><br><strong>Scheduled</strong> - Database maintenance in the new voucher module. Vouchers in the lists might be unavailable during this time.</p>tag:24sevenoffice.statuspage.io,2005:Incident/199734012024-02-18T05:00:56+01:002024-02-18T05:00:56+01:00Monthly Server Maintenance<p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>23:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>10:09</var> CET</small><br><strong>Scheduled</strong> - The system can be unavailable in this period.</p>tag:24sevenoffice.statuspage.io,2005:Incident/199471652024-02-10T03:00:56+01:002024-02-10T03:00:56+01:00Database maintenance<p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>03:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>21:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:32</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing database maintenance during this period. A small subset of customers will experience degraded performance.</p>tag:24sevenoffice.statuspage.io,2005:Incident/199380222024-02-08T14:10:41+01:002024-02-08T14:10:41+01:0024SevenOffice Payroll is down<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>14:10</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>12:42</var> CET</small><br><strong>Monitoring</strong> - Service is online again.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>12:37</var> CET</small><br><strong>Identified</strong> - Server is down again. Awaiting feedback from provider.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>12:21</var> CET</small><br><strong>Monitoring</strong> - Payroll is back up. We are monitoring.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>11:20</var> CET</small><br><strong>Investigating</strong> - Our provider is experiencing problems, they are investigating.</p>tag:24sevenoffice.statuspage.io,2005:Incident/199177362024-02-08T03:00:56+01:002024-02-08T03:00:56+01:00Database maintenance<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>03:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>02:50</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing database maintenance during the timeframe</p>tag:24sevenoffice.statuspage.io,2005:Incident/199177242024-02-07T03:00:56+01:002024-02-07T03:00:56+01:00Database maintenance<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>03:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>02:49</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing database maintenance during the timeframe</p>tag:24sevenoffice.statuspage.io,2005:Incident/198356882024-02-02T00:00:36+01:002024-02-02T00:00:36+01:00Upgrades on network infrastructure<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>00:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>21:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>08:22</var> CET</small><br><strong>Scheduled</strong> - Our provider will be performing upgrades on the network, will cause short periods of unavailability.</p>tag:24sevenoffice.statuspage.io,2005:Incident/197374182024-01-21T04:00:40+01:002024-01-21T04:00:40+01:00Monthly patching<p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>04:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>22:01</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>13:23</var> CET</small><br><strong>Scheduled</strong> - The system can be unavailable in this period.</p>tag:24sevenoffice.statuspage.io,2005:Incident/195995072024-01-03T13:04:51+01:002024-01-03T13:04:51+01:0024SevenOffice webpages are unavailable. Application still running and available.<p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>13:04</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>09:55</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>08:44</var> CET</small><br><strong>Investigating</strong> - Our webpages are currently unavailable. Application still works and you can log in by navigating directly to https://app.24sevenoffice.com/login</p>tag:24sevenoffice.statuspage.io,2005:Incident/194690632023-12-19T21:33:36+01:002023-12-19T21:33:36+01:00Planned database maintenance<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>21:33</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>21:01</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>11:08</var> CET</small><br><strong>Scheduled</strong> - Bank module will undergo planned database maintenance. The module will have degraded performance during the maintenance for all customers.</p>tag:24sevenoffice.statuspage.io,2005:Incident/194249262023-12-17T05:01:05+01:002023-12-17T05:01:05+01:00Server Maintenance<p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>05:01</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>22:01</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>08:04</var> CET</small><br><strong>Scheduled</strong> - The system can be unavailable in this period.</p>tag:24sevenoffice.statuspage.io,2005:Incident/193369002023-12-08T01:01:20+01:002023-12-08T01:01:20+01:00Network maintenance affecting old mobile app and Office 365 integration<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>01:01</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>22:02</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>18:31</var> CET</small><br><strong>Scheduled</strong> - The old mobile app and the Office 365 integration will be offline for short periods in this window.</p>tag:24sevenoffice.statuspage.io,2005:Incident/193096722023-12-04T22:35:42+01:002023-12-04T22:35:42+01:00Timeouts and slow responses<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>22:35</var> CET</small><br><strong>Resolved</strong> - This incident was resolved at 17:30.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>17:01</var> CET</small><br><strong>Update</strong> - We have implemented further fixes and are seeing improvements.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>13:24</var> CET</small><br><strong>Monitoring</strong> - We have identified the problem and have implemented a mitigation and are monitoring.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>12:08</var> CET</small><br><strong>Investigating</strong> - We are investigating reports and logs of a problem in one of our services</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>11:06</var> CET</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>10:36</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:24sevenoffice.statuspage.io,2005:Incident/192325302023-11-28T11:41:14+01:002023-11-28T11:41:14+01:00Degraded performance and unavailability in voucher module<p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>11:41</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>10:15</var> CET</small><br><strong>Monitoring</strong> - We have implemented a fix and are monitoring.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>10:11</var> CET</small><br><strong>Identified</strong> - We've implemented a fix for voucher module.<br />File explorer module is still affected by degraded performance.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>09:27</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:24sevenoffice.statuspage.io,2005:Incident/190084422023-11-22T01:42:03+01:002023-11-22T01:42:03+01:00Planned database maintenance<p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>01:42</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>23:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>10:03</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:24sevenoffice.statuspage.io,2005:Incident/190084342023-11-21T05:00:02+01:002023-11-21T05:00:02+01:00Planned database maintenance<p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>23:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>10:02</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:24sevenoffice.statuspage.io,2005:Incident/191276282023-11-19T07:00:37+01:002023-11-19T07:00:37+01:00Monthly patching<p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>07:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>23:02</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>14:59</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:24sevenoffice.statuspage.io,2005:Incident/190376952023-11-09T23:15:10+01:002023-11-09T23:15:10+01:00Planned database maintenance<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>23:15</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>22:55</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>19:47</var> CET</small><br><strong>Scheduled</strong> - We will be reconfiguring one of our databases and a small amount of customers will hence experience a short service outage.</p>tag:24sevenoffice.statuspage.io,2005:Incident/189768942023-10-31T10:13:00+01:002023-10-31T10:13:00+01:00Issues with logging in<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>10:13</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>10:01</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>09:45</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>